Introduction

The Update Service in a nutshell

Map Series product range. We will re-create the Map Series range twice each year, thereby ensuring all Postcode data updates are incorporated and made available to Subscribers twice during any subscription period. Target dates are mid-year and end of year. There is likely to be some variation around target dates, depending primarily on release dates and changed content for Australia Post table updates, but based on recent years, within two weeks either side of June 30th and December 30th. If you do not receive an update, there have not been any changes made in the regions covered by your products. In the period October 2006 - January 2012, every State and Territory has received new and/or changed postcode designations and associated additional or modified postcode area boundaries. Delivery method will be the same as your originals and will attract the same modest shipping charge, which will be added to Map Series Subscriptions (we can invoice you separately for shipping as it falls due if required; this option just seems to be a sensible approach). We will use the same encryption key(s) as were generated for your original purchases, unless there is a reason to create new ones, such as security concerns. Please communicate with us directly about such matters if required. Unless instructed otherwise, we will ship to the same contact person and shipping address as used on your original products. Please notify us of personnel or address changes so we can keep our records up to date - without that information, this Service cannot operate!

GIS Data range. We will e-mail GIS data updates as encrypted compressed archive files where size is under 10MB, or transmit via FTP where size is over 10MB. This will happen four times each calendar year. Target dates are ends of March, June, September and December. Please note that we will forward an update only if there have been changes since the previous update / original purchase. If you do not receive an update, there have not been any changes made in the regions covered by your products. In the period October 2006 - December 2011, every State and Territory has received new and/or changed postcode designations and associated additional or modified postcode area boundaries. We will use the same encryption key(s) as were generated for your original purchases, unless there is a reason to create new ones, such as security concerns. Please communicate with us directly about such matters if required. No shipping charge applies for e-mail / FTP transmission. However should you wish to receive update(s) on disc, standard disc creation / shipping charges will be additional to the basic subscription. Unless instructed otherwise, we will ship to the same contact person and shipping address as used on your original products. Please notify us of personnel or address changes so we can keep our records up to date - without that information, this Service cannot operate! Update Service does not apply to tabular output only customers.