MapMakers Australia

..bringing the power of spatial technology to your business!

These are our standard terms and conditions.

Please read and accept these prior to requesting MapMakers to undertake your spatial data and analysis work. Use the form at the end of this page to confirm your acceptance. A summary of what you can expect from a typical custom mapping task is also available; click here..

Estimates and quotes

Estimates (lower - upper ranges) may be offered, and should be regarded as INDICATIVE only. Detailed written project estimates and breakdowns are available by explicit request, please include the text "estimate request" in the subject of your e-mail: These are charged to the requesting party at pro-rata hourly rates (plus GST for Australian clients) ONLY WHEN THE REQUESTING PARTY CHOOSES NOT TO PROCEED WITH THE ESTIMATED PROJECT WITHIN FOURTEEN DAYS OF RECEIPT OF ESTIMATE, OR CANCELS PRIOR TO COMPLETION.

All estimates will be forwarded to requesting parties via receipted delivery and confirmation request e-mail.

Draft or evaluation maps

Some customers require a "draft" or "example" before making a decision to proceed. We are happy to accommodate such requests, bus ask that you complete the form at the end of this page if you believe this is what you require. Draft or example maps / map output take time to produce and compete with other commercial tasks, so please be patient. If your need is urgent (often it is) please request an evaluation draft at standard rates (copy and paste this into the Project Summary..Data Request field of the Terms form. Depending on the complexity of your requirements, this may not cost much more than the basic project initiation charge of $100 and you will get the prompt service you need. If you wish to have your own data (e.g. spreadsheet or database tables) incorporated at the draft stage, experience suggests over an hour will be required, so please allow for this possibility.

Drafts or samples requiring use of our data are not charged for deployment of those data, but the geographical extent of such data is restricted to a sub-set, sufficient for illustrative purposes.

We impose a time limit of one hour on uncharged drafts and will communicate with you should the draft you have requested not be possible in that time. You may then choose to pay for completion of the draft(s) at standard rates - you will be asked to confirm your acceptance in writing.

Initialisation

A project initialisation fee of $100 (plus GST for Australian clients) applies to all projects undertaken. This is absorbed for all projects where the service component equals or exceeds $100.

Charging Policy

We offer service on the basis of hourly rates. The hourly rates (plus GST for Australian clients) vary depending on task mix. Indicative breakdowns will be provided if a detailed written project estimate is requested. Pro-rata rates are calculated in minute increments. Detailed task sheets are generated and maintained for all projects and summarised on progress and final invoices.

Data Costs

Data costs are usually additional to service costs. The client may be required to enter into a data licence agreement(s) with third party data suppliers and / or MapMakers Pty Ltd for access to and subsequent use of digital data products. Advance payment for third party data access may be required in some cases; typically we will arrange for the supply of third party data directly between client and third party data supplier. Regardless of payment method ALL THIRD PARTY DATA PURCHASES MADE ON BEHALF OF THE REQUESTING CLIENT REMAIN THE EXCLUSIVE LIABILITY OF THE REQUESTING CLIENT. Please contact MapMakers if you wish to further clarify these or related procedures.

Completion

All work will be completed to the highest standard, qualified only by inherent limitations related to completeness and precision of required third party data. Projects suspended or cancelled prior to completion will be charged at pro-rata rates, with deliverable's restricted to those current at the time of suspension or cancellation.

Currency

Prices given are in Australian Dollars. Service component or data charges incurred in other currencies will be converted to and charged in Australian dollars, other than in cases where direct payment to third party suppliers is required and has been agreed to by the client. Such instances will be the subject of separate contractual arrangements between third party suppliers and clients.

Payment

Progress invoices will be issued on all projects exceeding $500 unless alternative arrangements are agreed to prior to commencement. All invoices are payable within 14 days of invoice date. Work on unpaid accounts will be suspended, with unpaid accounts referred for collection and attracting a surcharge of 25% PLUS COLLECTION COSTS. Please contact MapMakers before due dates in the event of payment difficulties. Pre-payment is required for stock products, either via our Shopping Cart, or from a product invoice (which includes financial institution details for EFT payments). Australian customers please note GST is additional to product prices listed.

In the event where an account is not paid within the trading terms provided the following shall apply: (a) In the event where the Customer fails to pay the whole amount due within seven (7) days of being so requested to do so by MapMakers Pty Ltd in writing then MapMakers Pty Ltd shall be at liberty to instruct a collection agency and/or solicitors to recover the monies outstanding and the Customer shall be liable for any costs charges commissions and expenses reasonably and properly payable by MapMakers Pty Ltd to such Collection Agency and/or solicitors relating to the recover of such sum. (b) Any monies recoverable by MapMakers Pty Ltd from the Customer pursuant to sub-clauses (a) shall be added to the amount otherwise due and shall be recoverable as a liquidated debt.

Acceptance

Engagement of MapMakers Pty Ltd to provide your spatial and other data analysis services requires confirmation that you have read, understood and accept these terms.

Please note, we will require a purchase order prior to commencing your project or supply of data products UNLESS you have discussed and secured alternative arrangements beforehand in writing.